Privacy Policy

1)     This privacy policy explains how www.houseoftashi.com uses and protects any information that you give www.houseoftashi.com when you use this website

2)     www.houseoftashi.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement

3)     www.houseoftashi.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/03/2023.

Date collection

1. A) Information Provided to us:

Full Name, email address and password (we do not view your password which we store on our servers (except plain password) for better user experience next time the same customer visits our portal), Contact Number, Shipping (including country, street address, town/city and postcode) & Billing Address (including country, street address, town/city and postcode), Measurement Sizes (If applicable), we use a third party email provider to store emails you send us and your third-party account credentials (for example, your log-in credentials for Facebook or Google)

We may also collect information you supply to us regarding your personal preferences and interests. If you access the Service through Facebook/Google Connect, you understand that some content and/or information in your Facebook account (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy. You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to register with us or to take advantage of some or all of our features.

When you place an order for a product, we offer the use of a secure server. The Secure Socket Layer (SSL) encrypts all the information you input before it is sent to us. This prevents your personal data from being interpreted even if hacked while submitting it to our server. At the time of submitting your Credit Card details you will be redirected to a Highly Secure Payment server where House Of Tashi or its associates have no access to your information. We at House Of Tashi see to it that your privacy is maintained at all times during your time of shopping at our e-Store. We will not disclose any sort of personally identifiable information except when you give us requisite permission or under special circumstances such as when the law requires it.

1. B) Information collected Automatically

We use a third party server to host our website. Whenever you interact with our Website our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system. Our third party hosting provider stores server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analyzing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity. Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our website server provider to make any attempt to identify you from the information collected via server logs.

House Of Tashi uses cookies to ensure houseoftashi.com runs on your computer and you can access content on our site. Cookies do not store any passwords or credit card information. Cookies are data files which are sent from a website to a browser to record information about users like host of origin of request, referrer, Session data, Page viewed, browser type, operating system, time spend on pages. We use cookies for analytical and functional purposes and to improve the user journey on the websites. You can reject some or all of the cookies we use on or via our website by changing your browser settings, but doing so can impair your ability to use our website or some or all of its features.

Accepting or Rejecting Cookies

There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are mentioned below.

Changing Browser Settings

Google Analytics Opt-out Add-ons

Clearing Existing cookies

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable. You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

1. C) E-mail and Other Communications:

We may contact you, by email or other means. For example, we may send you promotional offers on behalf of our business or communicate with you about your use of the Website. Also, we may receive confirmation when you open an email from us. If you do not want to receive email or other mail from us, please indicate your preference by changing your account settings accordingly.

1. D) Information collected while placing an order:

After you place an order on our website you will need to make payment for the product you have ordered. In order to process your payment, we use a number of third party payment processors including shopify & ICICI bank. Your payment will be processed by the payment provider you choose to process your payment via a payment gateway.

The third party payment processors we use all collect, use and process your information, including payment information, in accordance with their privacy policies.

1. E) Advertising

The information collected by you or automatically collected as mentioned in Clause A & B we may use providing relevant, useful and appropriate Products and Services to you and to suggest and to advertise products and services which may be relevant to you, and sending targeted communications to you.

The Company uses cookies from third-party partners such as Google Analytics and Facebook Pixel for marketing and analytical purposes. Google Analytics and Facebook Pixel help us understand how our customers use the site. You can also opt-out of the Google Analytic cookies on the website of Google Analytics (https://support.google.com/analytics/answer/181881?hl=en). For example, we allow advertisers to choose the demographic information of users who will see their advertisements and you agree that we may use any of the information we have collected from you in non-personally identifiable form to allow our advertisers to select the appropriate audience for those advertisements. We might use the fact you have purchased or inquired about a certain product, for instance, to show you advertisements for the product or relevant product, but we will not tell that company who you are.

1. F) Consent:

As stated above, by accessing and/or using the Website and/or Services, you consent to Your Information being collected, stored and used in the manner laid out in this Privacy Policy.

You hereby acknowledge that the collection of Your Information as described in Clause A & Clause B of this Privacy Policy is necessary to fulfill the order processing process, improve the user experience on the website and provide all offer related information so that you get best out of it.

We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

Credit Check and Fraud Prevention

We use standard and authorized payment services of reputed companies and our Credit Check and Fraud Prevention policies are aligned to the policies of these companies. All disputes would be subject to the jurisdiction of courts at Kolkata.

Other uses of your personal information

You may receive information about our products, collection, sales promotion messages, SMSes, Whatsapp, emails, and/ or anything relating to our website and products through some media channels. If you would prefer not to receive any of this additional information, please click the “unsubscribe” link in any email that we send to you or follow the unsubscription process as detailed in the SMS. Kindly note that unsubscribing from one medium does not automatically lead to unsubscription from the other. Within 7 working days (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in India) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.